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Our History

The Zanzibar Water Authority (ZAWA) which was established under Act. No. 4 of 2006, is a semi-autonomous entity with the overall management of water supply services and Water Resources management in Zanzibar.

The anticipated beneficiaries are 1,161,915 people of Zanzibar as projected with an average annual growth rate of 3.5% based on 2002 population census which gave 984,625 people.The overall national coverage of water is currently at 65% at an average of daily service of 12 hrs.

Zawa has also an obligation of setting water tarrifs to be collected as revenue from water supply so as to meet all direct and indirect costs of operation and maintanance including capital expansion of minor services

Our Services

Focusing on core bussiness will ensure that resources and competence are aligned to the mission of ZAWA.The strategic direction of ZAWA will revolve around the following core businesss,which are central to the business of the Authority and are in line with its mandate.

Conserving,protecting and regulating the water resources in the Country.

Ensuring reliable water supply services in the Country in a commercial viable manner.

Developing and maintaining infrastructure for water resources manager and water services provision

Our Mission

To achieve the Vision in Section 4.3, ZAWA has formulated a mission statement clearly encompassing its mandate as provided for the Water Act of Tanzania. ZAWA recognizes the significance of its mandate on the wider enviromental considerations,on the social well being as well as on the economic activities in Zanzibar.

ZAWA's mission is "To develop and provide potable,adequate,affordable water supply and sewerage services in a sustainable and enviromentally friend manner"

Our Motto

Good and dyanamic business requires constant reminders to all key players of priorities and major aspiration. The reminder is effectively through businees slogans and mottos.

In line with our Mission and given the major challnges faced, ZAWA's Motto is: "Every Drop Counts,Use water wisely" This motto constantly brings to mind the following:-
The need for water resource conservation.
The need for optimized specific consumption.
The need for consumers/customers to pay each drop/liter/unit of water used.
The need to aaugment the ground water resources,where feasible.

Our Vission

ZAWA is committed to the proper management of water in Zanzibar to the satisfaction of Goverment and stake holders.

In this regard, the ZAWA's vision is "To be the best Water and Sewerage Service Provider in East Africa"

Our Customers

We have categorise our customers based on volume consumed and nature of their business operation

ZAWA has about seven categoriesn for customers.


  1. Domestic
  2. Commercial
  3. Agriculture
  4. Institutions
  5. Hotels
  6. Kiosk
  7. Water Points